FAQ RENU Advanced Skin Care



What is monthly subscription? Can I cancel it?


Monthly subscription is available for Preferred Customers and Associates. You can arrange to have your ASEA products auto ship to your local address every 4 weeks, to be processed on Saturday. The first auto shipment occurs 4 weeks after your enrollment day.


What is the difference between an Associate [Distributor], a Preferred Customer, and a Retail Customer?


ASEA Associate [Distributor]

  • Purchases ASEA products at wholesale pricing
  • Requires purchase of the Business Kit (US$40) at signup
  • Sign up for monthly subscription
  • Has options to purchase products in bulk and become a reseller
  • Can sign up/sponsor new associates[distributors]
  • Earns bonuses and income if qualified
  • Has options to participate in ASEA promotions and sales activities
  • Requires to maintain 100 PV monthly

ASEA Preferred Customer

  • Purchases ASEA products at wholesale pricing
  • Requires monthly subscription
  • Does not require purchase of the Business Kit (US$40)

ASEA Retail Customer 

  • Purchases ASEA products anytime, at retail pricing only
  • Does not require purchase of the Business Kit (US$40)
  • Does not require monthly subscription


How do I know where to place a 'click' and find more information?


For example, FAQ RENU

There is additional information in words with a color like the above (light blue) or an underline appears when you 'mouse over' the words.

Click on the above color (i.e. FAQ RENU), you will see all the Frequently Asked Questions for RENU.


How do I find information that is not covered in the FAQ?


At the SEARCH box (top right corner), simply type in the keyword of your choice, then click on the link you select.


Where can I find information on ASEA Business?


Information on signup for business can be found in FAQ for ASEA Business 




What are the benefits of using RENU Advanced?
 REUN Advanced 
- Reduces the appearance of “crow’s feet,” fine lines and wrinkles around the eyes
- Reduces the appearance of under-eye fine lines and wrinkles
- Decreases the appearance of under-eye puffiness and dark circles
- Increases skin radiance
- Visibly smoother skin 
 Gentle Refining Cleanser - Immediate Benefits 
- Helps tone and balance skin
- Supports healthy cell renewal
- Gently cleanses and removes makeup 
 Ultra Replenishing Moisturizer - Two-Week Benefits 
- Visibly enhanced skin elasticity and firmness
- Reduced appearance and depth of lines and wrinkles
- Defense of healthy skin barrier to protect from pollution
- Increased skin moisture by 43% in four weeks
 Intensive Redox Serum - 30-Minute Benefits 
- Visibly more radiant skin
- Smoother skin to ease appearance of fine lines, wrinkles, and puffiness
 RENU 28 Revitalizing Redox Gel - Immediate Benefits 
- Supports healthy circulation within minutes that may last for hours.
Four-Week Benefits
- Supports healthy circulation within
- Skin Cell Renewal–16%
- Skin Texture–22%
- Skin Smoothness–23%
- Skin Elasticity–20%
- Appearance of Cellulite–16%
Can I see the differences in RENU 28 BEFORE and AFTER?


Please click on BEFORE and AFTER to see the differences.


In what ways will RENU 28 affect my skin health?


RENU 28 encourages the natural strength and resiliency of your skin by providing native Redox Signaling molecules in a safe, simple and natural approach to true skin health. See 50 Ways to Use RENU.


When will I begin to see results with RENU 28?


Individual results will vary. Some users see results within days, while others in several months. We recommend a continued use of RENU 28 for optimal results.


Is RENU 28 good for all skin types or ethnicities? (Dry, Normal, Oily, Combination, etc.)


Yes, RENU 28 is appropriate for all skin types and contains redox molecules, a key component to cellular health for everyone.



ASEA Customers - Buy, Join, Cost, and Pricing

Does RENU 28 have a money back guarantee? Where can I see the return policy?


The 30-day money-back guarantee on used product for Preferred Customers, Retail Customers, and Associates is on their initial enrollment order only. After the initial order, ASEA will honor a refund on resalable product only.

For guarantee, autoship, or cancellation, please directly contact ASEA Associate Support at 888-438-5971(Toll Free), or email support@aseaglobal.com

Return Policy


How to buy or sign up?


To get products from ASEA, click on  Buy ASEA  or   ASEA Signup  to get started.


I live outside the United States. Can I purchase ASEA and/or sign up at this website?
Yes, definitely sign up now!

Join to Buy, or Monthly Autoship, or become an Associate

Please click on 'Buy ASEA' or 'ASEA Signup' that appears on numerous pages. 

Click on 'JOIN NOW', simply select your 'Country of Residence',  'Preferred Language' to get started.


At the top right hand corner, 'Select a Language' and press 'GO'.  Now at the top of the new page, look for 'Join Here' or 'Buy Here', select and complete the process with the language of your choice. 


What business support will Redoxproduct provide to a Customer?


For Preferred Customers and Retail Customers, the following support is available:


Where can I see pricing?


Please see ASEA Pricing


What is required if I want to change from being a Customer to an ASEA Associate?


Please go to 'Buy ASEA' on the menu bar, and select to sign up as a 'New Associate'.  Proceed through the enrollment process. When your new status is confirmed, remember to terminate the customer account.


I am a returning customer, where do I place a new order or manage autoship?


Simply Click on 'Buy ASEA' at the menu bar, click on 'Returning Customer' (see NOTE:), login use the USER ID and PASSWORD you have created during signup, place your new order or manage autoship.   




  Buy ASEA   30-Day Money-Back Guarantee

Become an ASEA Associate.  See Promotion



Product Information & Product Test

What does it mean that RENU has Dermatest 5-Star Accreditation?
What are the results in clinical trials for RENU 28?


Dermatest, one of the leading dermatological research institutes in the world, found in RENU 28 clinical trials:

• An average decrease in eye wrinkle depth of 21%

• Improvement in overall wrinkles of 23%

• Improvement in facial skin texture of 22%

• An increase of 23% in the smoothness of skin

• An increase of 20% in skin elasticity

• Skin moisture showed an average increase of 11%


Is RENU 28 or RENU Advanced available in other languages?
Is RENU 28 safe, and has it been tested for allergic reactions?


Yes. The product has gone through both 72-hour patch testing and 28-day group testing and found to have no allergic or inflammatory reactions. As a result of these findings, Dermatest®, one of the leading dermatological research institutes in the world, awarded RENU 28 its coveted 5-star clinically tested seal.


Has RENU 28 been tested on animals?


No, RENU 28 has never been tested on animals. All clinical testing performed was on humans by licensed medical doctors at certified facilities.


What is the size of RENU 28 and its sample? Where can I find ASEA Products Information?


A regular RENU 28 Tube is 80 mL / 2.7 fl. oz.

A RENU 28 Sample is 10 mL / 0.33 fl. oz.

Please click on ASEA Products



Product Ingredients

Where can I find information for the product ingredients? What makes RENU 28 unique?


Please click on ASEA Products

RENU 28 provides a patent-protected, simple and natural approach to skin health by providing the skin with native Redox Signaling molecules. These molecules are key to the health of skin cells and in fundamental processes such as cellular communication. There is no other skin product in the world that contains these molecules and addresses skin health in such a unique and natural way.


What are the active ingredients in RENU 28?


Unlike most of today’s skin care products; RENU 28 only contains four ingredients - Aqua/Water/Eu, Sodium Magnesium Silicate, Disodium Phosphate, Sodium Chloride.


I am not familiar with the ingredient Sodium Magnesium Fluorosilicate that is in RENU 28? What is it and is it completely safe to use?


Sodium Magnesium Fluorosilicate is a clay that is used as an emulsifier in RENU 28 for both its safety and its ability to emulsify and not de-stabilize the Redox molecules in RENU 28. The benefits of Sodium Magnesium Fluorosilicate are many and include: non-toxic, non-yellowing, excellent consistency, does not support microbial growth and appears as an ultra-clear geal. It has been tested by renowned dermatological research institute, Dermatest, and found to be completely safe and effective in human clinical trials. There has been some confusion between the Sodium Magnesium Fluorosilicate used in RENU 28 and Sodium Fluorosilicate. Sodium Fluorosilicate is a completely different ingredient that is in pesticides. These are unrelated substances with completely different chemical structures, so users of RENU 28 should rest easy knowing that RENU 28 contains no toxic chemicals or ingredients that would damage their skin or their health.


Is RENU 28 non-comedogenic (non pore-clogging)?


Yes. RENU 28 is non-comedogenic, preservative and parabens free and hypoallergenic, providing a simple, natural approach to true skin health.


Does RENU 28 contain parabens?


No, RENU 28 is paraben-free.




What is the shelf life of RENU 28?


The shelf life of RENU 28 is 12 months from the date of manufacture.


How should RENU 28 be stored?


Store RENU 28 should at room temperature, out of direct sunlight.


Can RENU 28 stand extreme temperatures?


Because of the other ingredients in the RENU, it should be stored at room temperature and not subjected to extreme heat. It can be thawed and used if frozen for a short time, but should never be microwaved. Always shake well before using. The tubes used for RENU are very specific for the product, and heat could shorten the shelf life of the product.


Does RENU 28 have a Sun Protection Factor (SPF)? Will it protect my skin from the sun?


RENU 28 does not contain SPF ingredients and is not formulated to provide sun protection. It will however assist your skin in recovering from any sun damage that may occur.


Is RENU 28 fragrance free and dye free?


RENU 28 is completely artificial fragrance and dye free.


If I get RENU 28 in my eyes – how should I treat this?


It is recommended to flush out your eyes with water. Though RENU 28 does not contain any harsh or inflammatory ingredients, if you have any concerns you should see a medical professional.


Is this product safe to use while pregnant/nursing?


While RENU 28 is proven safe and effective, we recommend that pregnant or nursing mothers speak with a physician if they have any concerns or additional questions.




What is the science behind RENU 28?


For over two decades, researchers have been studying the powerful science behind RENU 28. Through patented Redox Signaling technology, this unique gel provides essential support to the all-important cellular mechanisms that are the foundation of your skin’s structure and health. RENU 28 provides critical connections and communication to ensure optimum support for the body’s largest organ, the skin.




What is RENU 28 used for?


RENU 28 encourages the natural strength and resiliency of your skin by providing native Redox Signaling molecules in a safe, simple and natural approach to true skin health. 

RENU28 is a multipurpose gel, it can be used on your body skin and sensitive skin. It is effective in providing relief and comfort to problem skin, improve cellulites and wrinkles, and improve multiple types of skin blemishes on all age of users.


How often can I apply RENU 28?


You can apply RENU 28 as often as desired; we recommend that RENU 28 be applied at least twice daily.


Can I use RENU 28 with other skincare products?


Yes. There should be no impact on efficacy. We recommend you use RENU 28 before any other lotions, moisturizers, muscle balms or color cosmetics. If you have concerns, you may want to test a small area with both products to see if there is any reaction to the combination.


I don't have any wrinkles. Can my skin still benefit from RENU 28?


All skin types and ages can benefit from RENU 28. Whether you are looking to achieve smoother skin, wrinkle reduction, more balanced skin tone or you are looking for an anti-aging product; RENU 28 has been clinically shown to provide significant positive results.


Can I use RENU 28 on my children/baby?


RENU 28 is free from ingredients such as synthetic fragrance, pore-blocking petrochemicals, synthetic colors, animal ingredients, parabens or other potential irritants, and so is particularly suitable for children. If your child has any particular allergies or skin conditions, you should first consult your general practitioner.


Can I use RENU 28 for cellulite therapy?


Yes, please see the wonderful results for Cellulite Therapy